Privacy Policy - Netrixatee

Effective Date: November 3, 2026

1. Introduction

Welcome to Netrixatee (https://netrixatee.com/).

At Netrixatee, we respect your privacy and recognize the importance of protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, browse our products, place an order, or communicate with our customer support team.

This policy also describes your privacy rights and the choices available to you regarding your personal information.

By using our website, you acknowledge the data practices described in this Privacy Policy. Where required by applicable law, we will request your consent before collecting or using certain types of information.

This Privacy Policy applies to personal information collected through our website and related customer service activities.

2. Information We Collect

We may collect personal information necessary to operate our online store, process purchases, provide customer support, and improve our services.

2.1 Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Order details and purchase history
Account information, if applicable
Customer service messages and inquiries

2.2 Payment Information

When you make a purchase, payment information may be collected and processed by the payment service providers available at checkout.

Depending on the payment method, this may include payment card information, billing details, and transaction records.

Netrixatee may receive limited payment-related information, such as transaction status, payment method type, and transaction identifiers, to process orders and maintain financial records.

2.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

Internet Protocol (IP) address
Browser type and version
Device type and operating system
Pages visited and browsing activity
Referring website or traffic source
Date and time of website visits
Cookie identifiers and similar technical data

This information helps us understand website usage, maintain functionality, and identify potential technical or security issues.

3. How We Collect Information

Netrixatee may collect information through the following methods.

Information You Provide Directly

We collect information when you:

Place an order on our website
Complete checkout forms
Create or update an account, where available
Subscribe to marketing communications
Contact our customer support team
Submit a request regarding an order or purchase

Information Collected Automatically

Certain information may be collected through cookies, website logs, and similar technologies when you interact with our website.

Information From Service Providers

We may receive relevant information from payment processors, shipping providers, and other service providers involved in fulfilling orders or supporting our business operations.

4. How We Use Your Information

We use personal information for legitimate business purposes and to provide the services requested by our customers.

These purposes may include:

Order Processing: Processing purchases, confirming orders, and arranging shipment and delivery.
Customer Support: Responding to inquiries, resolving order issues, and assisting with returns or refunds.
Payment Processing: Facilitating payments, confirming transactions, and maintaining payment records.
Order Communication: Sending order confirmations, shipping notifications, and tracking information.
Website Improvement: Understanding how customers use our website and identifying areas for improvement.
Security and Fraud Prevention: Identifying suspicious activity and protecting customers and website operations.
Marketing Communications: Sending promotional emails and product updates when permitted by applicable law.
Legal Compliance: Maintaining records and responding to lawful requests or obligations.

Where applicable, we process personal information based on contractual necessity, legal obligations, legitimate business interests, or your consent.

5. Cookies & Tracking Technologies

Netrixatee may use cookies and similar technologies to support website functionality and improve the browsing experience.

Cookies are small text files stored on your device when you visit a website.

Types of Cookies

Essential Cookies

These cookies support basic website functions, including shopping cart functionality, checkout processes, and website security.

Functional Cookies

These cookies may remember certain preferences and help provide a more consistent browsing experience.

Analytics Cookies

Where enabled, analytics cookies help us understand website traffic, visitor interactions, and website performance.

Advertising and Marketing Cookies

Where enabled, these cookies may help measure advertising performance and provide more relevant promotional content.

Managing Cookies

You can manage or disable cookies through your browser settings.

Please note that disabling certain cookies may affect shopping cart functionality, checkout processes, or other website features.

Where required by law, we will provide appropriate choices regarding non-essential cookies.

For additional information, please review our Cookie Policy, if available on our website.

6. Sharing Information With Third Parties

Netrixatee may share personal information with third parties when reasonably necessary to operate our business and provide requested services.

These third parties may include:

Payment Service Providers

To process payments, verify transactions, and support refunds.

Shipping and Delivery Providers

To arrange shipment, provide tracking information, and deliver orders to customers.

Website Hosting and Technical Service Providers

To maintain website availability, support technical operations, and protect website security.

Analytics and Advertising Providers

Where used, these providers may help us understand website performance and measure marketing activities.

Professional and Legal Service Providers

Information may be shared when necessary for accounting, legal compliance, dispute resolution, or other legitimate business purposes.

We may also disclose information when required by applicable law, a valid legal process, or an appropriate government request.

We do not disclose personal information to unrelated third parties for their independent marketing purposes without an appropriate legal basis.

Certain advertising or analytics activities, if enabled, may qualify as a sale or sharing of personal information under California privacy law. Applicable privacy choices will be provided where required.

7. Payment Processing

Payments made through Netrixatee are handled using the payment methods and service providers available during checkout.

Payment service providers may collect and process payment information according to their own privacy policies and security procedures.

Netrixatee may receive transaction details necessary to:

Confirm successful payments
Process and fulfill orders
Handle refunds and payment disputes
Maintain accounting and transaction records
Detect potentially fraudulent transactions

Customers should review the privacy policies of the payment providers they choose during checkout to understand how their payment information is processed.

8. Marketing Communications

Netrixatee may send marketing emails containing information about products, promotions, or store updates when you have subscribed or when otherwise permitted by applicable law.

You can opt out of promotional emails at any time by using the unsubscribe instructions included in those messages or by contacting us at [email protected].

Opting out of marketing communications does not prevent us from sending essential transactional messages, including order confirmations, shipping updates, and customer service responses.

We aim to respect your communication preferences and applicable marketing laws.

9. Data Security

Netrixatee takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include access controls, secure website connections, and security practices appropriate to the information being processed.

However, no method of internet transmission or electronic storage is completely secure.

Although we work to protect personal information, we cannot guarantee absolute security.

If you believe your personal information has been compromised or notice suspicious activity related to your account or order, please contact us at [email protected].

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal requirements.

Retention periods may depend on:

The nature of the information collected
Order fulfillment and customer service requirements
Accounting and tax obligations
Fraud prevention and security needs
Legal claims and dispute resolution
Applicable recordkeeping requirements

When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

11. Children’s Privacy

Netrixatee is not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent or another lawful basis.

If we become aware that we have collected personal information from a child under 13 in violation of applicable law, we will take appropriate steps to delete that information.

Parents or legal guardians who believe a child has provided personal information to us may contact [email protected].

12. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access: Request information about the personal data we maintain about you.
Right to Correction: Request correction of inaccurate personal information.
Right to Deletion: Request deletion of eligible personal information, subject to legal exceptions.
Right to Data Portability: Request a copy of certain personal information in an accessible format where required by law.
Right to Opt Out: Opt out of certain marketing activities or other processing where applicable.
Right to Withdraw Consent: Withdraw consent for processing activities that rely on your consent.

To exercise an applicable privacy right, please contact us at [email protected].

We may request reasonable information to verify your identity before responding to certain privacy requests.

We will review and respond to requests in accordance with applicable law.

13. California Privacy Rights (CCPA/CPRA)

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where these laws apply to Netrixatee.

13.1 Categories of Personal Information

Depending on how you interact with our website, we may collect the following categories of personal information:

Category	Examples
Identifiers	Name, email address, phone number, IP address
Customer Records	Billing address, shipping address, order information
Commercial Information	Products purchased, purchase history, transaction details
Internet Activity	Website interactions, browsing activity, cookie information
Geolocation Data	Approximate location inferred from an IP address
Inferences	Shopping preferences inferred from website activity, where applicable

We collect and use this information for the business purposes described in this Privacy Policy.

13.2 California Consumer Rights

Where the CCPA/CPRA applies, eligible California residents may have the right to:

Know what personal information is collected, used, disclosed, sold, or shared.
Request access to specific pieces of personal information.
Request deletion of personal information, subject to applicable exceptions.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information.
Limit certain uses and disclosures of sensitive personal information, where applicable.
Receive equal treatment when exercising their privacy rights, subject to lawful exceptions.

13.3 Sale and Sharing of Personal Information

Netrixatee does not treat the collection of customer information for order fulfillment as permission to sell personal information.

If advertising or analytics technologies used on our website constitute a sale or sharing of personal information under California law, eligible consumers may exercise applicable opt-out rights.

Where legally required, Netrixatee will provide an appropriate method to submit these requests.

13.4 Exercising California Privacy Rights

California residents may submit privacy requests by contacting:

Email: [email protected]

Phone: +1 (562) 947-3821

Please include sufficient information to help us understand and process your request.

We may verify your identity before fulfilling certain requests and will respond within the timeframes required by applicable law.

Authorized agents may submit requests on behalf of eligible consumers, subject to applicable verification and authorization requirements.

14. International Data Transfers

Netrixatee currently offers shipping within the United States.

However, some website hosting, payment processing, technical support, or other service providers may process information from locations outside your state or country.

When personal information is transferred across borders, we take reasonable steps to ensure that such transfers comply with applicable data protection requirements.

Data protection laws may differ between jurisdictions.

Where required, appropriate safeguards will be used to protect personal information transferred internationally.

15. Changes to This Policy

Netrixatee may update this Privacy Policy periodically to reflect changes in business practices, website operations, legal requirements, or privacy regulations.

When changes are made, the updated Privacy Policy will be published on this page with a revised effective date.

We encourage customers to review this page periodically to stay informed about how personal information is handled.

Where required by law, we will provide additional notice or request consent for material changes.

16. Contact Information

If you have questions about this Privacy Policy, how we handle personal information, or your privacy rights, please contact us using the information below.

Netrixatee

Website: https://netrixatee.com/

Business Address: 11540 Miller Rd, Whittier, CA 90604, United States